We hope you love your purchase. If not, feel free to send it back to us!
Our exchange policy is for store credit only.
Items are eligible for exchange if:
- All items are un-worn, un-washed, un-altered and have the original tags still attached
- Items are returned to us with 10 days from the date received.
- All items are free of make-up, deodorant, perfume, or other stains.
- Please follow care instructions: We are not responsible for shrinkage/wash/wear damage
- Gift Cards, cosmetics, intimates, bras, camisoles, slips, tights, socks and special occasion wear and Final Sale/Clearance category items are final sale and may not be returned or exchanged.
If your return does not meet the above criteria, do NOT attempt to return it. It will be shipped back to you and is subject to additional shipping costs.
If you receive incorrect merchandise or merchandise you believe to be defective, please contact Customer Service. All claims must be made within 10 days of date purchase.
Zero Dress Code
82205 Overseas Highway
Islamorada, FL 33036
Also, we suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us.
Once we receive your items they will be processed within 1-3 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.
Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via e-mail at email@example.com.